FAQs

How do I make a therapy appointment?

• Start by contacting us using the “Free Consultation” button. A therapist will respond within 48 hours to explain the intake process.

• After your initial therapy appointment, you and your therapist will create a schedule that best suits your treatment plan and decide how to move forward with scheduling.

What can I expect in therapy?

• When you enter into therapy, you are in a therapeutic relationship with the therapist. It is a goal of therapy for a safe connection to form. If there is anything that would help facilitate your safety, please let your therapist know. 

• The time will be focused on you and your goals. Your therapist will guide and facilitate the session, although you will get the most out of your time if you come prepared to share and reflect. 

• Therapy sessions are between 50 and 60 minutes for individual appointments.

• You can expect your therapist to check-in about the process of therapy; what is working, and what needs to shift. Please feel free to provide feedback as you feel comfortable. 

• The first few sessions will be focused on information gathering about your history and current functioning. After this phase of therapy, sessions will directly address presenting concerns and goals, and will be largely guided by what you bring into therapy. 

How do I prepare for online teletherapy?

• It is essential to have a reliable internet connection.

• Make sure you are in a quiet space where you won’t be disturbed or heard. This may be in a bedroom, home office, basement, a large closet, or even in your parked car.

• If you live with others, ask that they don’t disturb you during your session time.

• Consider putting a white noise machine, small fan, or speaker with music playing outside of your door so that roommates or family members cannot overhear your conversation.

• Make sure the device you are using (a computer, tablet, or smartphone) has a working camera and microphone and is fully charged.

• Consider using headphones or earbuds plugged into your device to improve sound quality and maintain privacy.

• If you are self-conscious about your appearance or distracted by seeing yourself on your device’s screen, you can hide your self view.

• Treat your telehealth therapy session as if you are meeting with your therapist in person. Avoid engaging in any tasks you wouldn’t do if you and your therapist were meeting in their office, such as folding laundry, smoking, or cooking.

What can I expect during a nature-based therapy session?

Your therapist will have a preparation talk before you decide to give nature-based therapy a try. We will discuss and plan for weather conditions, proper clothing, and what you feel comfortable doing if we happen to cross paths with someone you know. Typically, we will meet in a natural location to walk and talk or sit and talk. Nature-based therapy is not for everyone and you have no obligation to continue these type of sessions if they do not work for you.

Will I feel worse after I start therapy?

• Sometimes when we open things up, we can feel a rush of emotions that we did not feel before. Therefore, it is possible for you to have moments of overwhelm when you first begin therapy, or when new subjects are broached. Please let your therapist know if you are feeling overloaded, as your safety is the number one priority.

• Alternatively, many people report relief, even after their first therapy session. Often, when people are able to share feelings, stories, impact that they have held in for a long-time, they can experience a catharsis when they share their pain with another person. 

• No matter what your reaction, every experience is different and valid.  

How will I know if therapy is working?

This is a good question, and there is no simple answer. Results in therapy are highly individualized, and you will know it is working when you feel some relief from the symptoms that brought you to therapy in the first place. 

How do I pay for therapy?

All payments will be processed through an online record keeping system, therefore a credit or debit card will be required to set up sessions. An automatic payment will be initiated after each session. This payment will either be for your insurance co-pay amount or for the full session fee. For detailed information about pricing visit Locations & Pricing.

What if I am late, do not show up to my appointment, or cancel last minute?

If you are late for your appointment, your appointment will still end on time. If you miss your appointment entirely or cancel with less than 24 hours notice, you will be charged a fee of $150. More information will be provided to you during intake.